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  • Introducing new Self-Collect feature

    Allowing Lelong.my Customers to Self-Collect
    at 500+ points nationwide



    This feature allows your customers to have their parcels delivered to a pickup point.
    OK, I want Self-Collect option for my Buyers »



    How It Works

    1. Customer selects self-collect as delivery option and chooses a pickup point when checkout.

    2. Merchant processes the self-collect orders and print Collectco shipping labels from Lelong.my Order Dashboard. Stick the shipping labels on the self-collect parcels.

    3. Seller drops off their parcel at the nearest Collectco pickup point; Collectco will then deliver the parcel to the Collectco pickup point that has been selected by the buyer. 
    (A Collectco point is a drop-off/pickup point)
    To arrange for warehouse pickup, please contact jason.lee@collectco.asia

    4. Customer will receive SMS with a unique collection code when the parcel arrives at the chosen pickup point. Customer drops by with the collection code to collect the parcel.

    Why Self-Collect

    Our self-collect feature gives online shoppers greater choice and freedom to collect their parcel and improves first time delivery rates. Happier customers lead to more repeat sales.

    40% of online shoppers are even willing to pay extra to collect their parcels at a convenient location.

      Reasons why Shoppers want to collect their parcels:
    • May not be at home.
    • May not want the goods to be delivered to their working place.
    • Can collect their parcels on the move ( while shopping, going to cafe, etc)



    Benefit to Your Customers

      Reasons why Shoppers want to collect their parcels:
    • Freedom to collect parcel within 7 days.
    • No more traveling to post offices and long queues
    • No more waiting in for delivery
    • Open 7 days a week, early till late

    Our Pickup Points

    Our pickup point partner is Collectco.
    Collectco is a network of local stores that offer parcel collection and delivery services.

    Testimonials

     Survey shows 40% of the customers are even willing to pay to collect their orders at a convenient location.  

     I do not need to travel far to the post office to grab my stuff anymore. Now with Collectco I can collect my stuff from the pharmacy store nearby while picking up some masks. 

    Tammy Lim

    Petaling Jaya

     Kadang-kala I tak nak beli online sebab I takut tak ada orang kat rumah. Sekarang ada Collectco, syoklah boleh pungut dekat bila-bila saja dalam masa 7 hari! 

    Nabil Amzar

    Puchong Jaya



    This feature allows your customers to have their parcels delivered to a pickup point.
    OK, I want Self-Collect option for my Buyers »